88fv Privacy Policy
At 88fv, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect from players in Bangladesh, why we collect it, how we use and protect it, and the rights available to you under applicable data protection principles.
How 88fv Protects Your Data
These six principles summarise our approach to data privacy. They do not replace the full policy below — please read all sections in full for complete details.
Minimal Data Collection
88fv collects only the personal data strictly necessary to operate your account, process transactions, verify your identity, and comply with applicable legal obligations. We do not collect data we do not need.
Encrypted Storage
All personal data stored on 88fv servers is protected by industry-standard encryption. Data in transit between your device and our platform is secured by 256-bit SSL/TLS encryption, ensuring your information cannot be intercepted by third parties.
No Third-Party Data Sales
88fv does not sell, rent, or trade your personal data to third-party marketers or advertisers. Your data is shared only with service partners who are strictly required to process it on our behalf, under confidentiality obligations.
Secure Payment Handling
88fv does not store bKash PINs, Nagad PINs, card numbers, or bank account credentials on its servers. All payment authentication is handled directly by the respective payment provider — bKash, Nagad, Rocket, Upay, Visa, and Mastercard — using their own secure infrastructure.
Transparent Purpose
Every category of data we collect is described in this Privacy Policy alongside a clear statement of why we collect it and the legal basis for doing so. We do not use your data for purposes beyond those described here without obtaining your explicit consent first.
Your Rights Are Respected
You have the right to access, correct, or request deletion of your personal data at any time. You may also object to certain processing activities or request data portability. Requests are handled by our support team at [email protected] within a reasonable timeframe.
Table of Contents
1 Introduction
88fv ("we", "us", "our", or "the Platform") is committed to protecting the privacy of all individuals who visit, register on, or interact with the 88fv platform at 88fv.io. This Privacy Policy describes how we collect, use, store, share, and protect your personal data when you use our online betting and gaming services, which are made available to players in Bangladesh.
This Privacy Policy applies to all 88fv services including the cricket sportsbook, live casino, slot games, All-Star Fishing, Kalaka Bingo, and any other products accessible through the 88fv platform. It also applies to communications we send to you by email or other channels in connection with your account.
By registering an account on 88fv or continuing to use the platform after this policy has been published or updated, you acknowledge that you have read and understood the data practices described here. If you do not agree with any part of this Privacy Policy, please discontinue use of the platform and contact us to close your account.
2 Data We Collect
88fv collects personal data in the following categories. The specific data points collected may vary depending on the services you use and the stage of your relationship with the platform.
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, National ID (NID) number, passport number | Registration, KYC verification |
| Contact Data | Email address, mobile phone number, residential address in Bangladesh | Registration, account updates |
| Financial Data | Mobile wallet number (bKash, Nagad, Rocket, Upay), bank account details for withdrawals, transaction history | Deposit/withdrawal process |
| Technical Data | IP address, browser type, device type, operating system, session tokens | Automatic collection on site use |
| Usage Data | Games played, bets placed, betting amounts, session duration, navigation paths | Automatic collection during platform use |
| Communications Data | Support tickets, email correspondence, chat logs with the 88fv support team | Customer support interactions |
| Verification Documents | Scanned copies of NID, passport, utility bills, payment method confirmation | KYC and withdrawal verification |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data, or health data, except where a player voluntarily discloses health-related information in the context of a responsible gaming self-exclusion or cooling-off request. In that case, the data is used solely to process the request and is held securely in accordance with Section 8 of this policy.
3 How We Use Your Data
88fv uses your personal data for the following purposes:
- Account management: To create, maintain, and administer your 88fv player account, including verifying your identity at registration and during ongoing use of the platform.
- Service delivery: To provide access to the cricket sportsbook, live casino, slot games, and all other 88fv gaming and betting services.
- Financial processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard, and to maintain accurate financial records of all transactions.
- Identity verification (KYC): To meet our obligations regarding age verification (21+ only), identity confirmation, and fraud prevention.
- Fraud and security monitoring: To detect, investigate, and prevent fraudulent activity, money laundering, account compromises, and other prohibited conduct as described in the 88fv Terms & Conditions.
- Responsible gaming: To monitor gaming patterns for signs of problem gambling and to administer deposit limits, loss limits, cooling-off periods, and self-exclusion requests.
- Customer support: To respond to your enquiries, complaints, and support requests in a timely and effective manner.
- Platform improvement: To analyse usage patterns and technical performance data (in aggregated, anonymised form where possible) to improve the 88fv platform experience.
- Legal compliance: To meet our obligations under applicable laws and regulations, including financial record-keeping and reporting requirements.
- Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional communications about 88fv offers and new game launches.
4 Legal Basis for Processing
88fv processes your personal data on the following legal bases, depending on the specific purpose of the processing activity:
- Contractual necessity: Processing required to perform our contract with you — i.e., to operate your account and deliver the betting and gaming services you have registered to use.
- Legal obligation: Processing required to comply with applicable laws, including age verification requirements, anti-money laundering (AML) obligations, financial record-keeping duties, and fraud reporting requirements.
- Legitimate interests: Processing that serves 88fv's legitimate business interests, where those interests are not overridden by your rights and interests. This includes fraud detection, security monitoring, platform analytics, and responsible gaming monitoring.
- Consent: Processing based on your explicit agreement, such as receiving promotional communications or, in limited circumstances, the processing of sensitive data disclosed voluntarily in a responsible gaming context. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5 Data Sharing
88fv does not sell your personal data. We share data only in the following limited circumstances and only to the extent necessary for the stated purpose:
- Game studio partners: Certified studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session identifiers necessary to deliver their game content within the 88fv platform. These partners do not receive your full identity or financial data.
- Payment providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard receive the transaction data strictly necessary to process your deposit or withdrawal request. 88fv does not store full payment credentials on its own servers.
- Identity verification services: Third-party KYC and age verification providers may process your identity documents on 88fv's behalf. These providers are bound by confidentiality agreements and data processing terms consistent with this policy.
- Legal and regulatory authorities: 88fv may disclose personal data to financial intelligence units, law enforcement agencies, or other regulatory bodies where required by applicable law, a valid court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or serious harm.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of 88fv's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer via the email address on your account before it takes effect.
6 Cookies & Tracking Technologies
88fv uses cookies and similar tracking technologies to operate the platform, improve performance, and understand how players interact with our services. The following types of cookies are used:
- Strictly necessary cookies: These are required for the platform to function. They maintain your login session, remember your account preferences, and protect against cross-site request forgery. These cookies cannot be disabled without impairing your ability to use the platform.
- Performance and analytics cookies: These collect anonymised data about how players navigate the platform — which pages are visited most frequently, how long sessions last, and where errors occur. This data is used to improve platform reliability and user experience.
- Functional cookies: These remember your optional preferences, such as your preferred language, display settings, or game lobby view.
- Security cookies: These support our fraud detection and account security systems by helping to identify unusual device or session patterns.
Most web browsers allow you to control cookie settings through the browser's preferences or settings menu. Disabling strictly necessary cookies will prevent normal platform operation. Disabling other categories of cookie will not prevent you from using the platform but may affect the quality of your experience.
7 Data Retention
88fv retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. The following general retention periods apply:
- Account data: Retained for the duration of your active account relationship with 88fv and for a period of at least 5 years following account closure, to meet legal and regulatory record-keeping obligations.
- Transaction records: Financial transaction data is retained for a minimum of 7 years following the date of the transaction, in line with standard financial record-keeping requirements.
- KYC and identity documents: Retained for the duration of your account relationship and for a minimum of 5 years following account closure.
- Customer support records: Correspondence and support tickets are retained for a minimum of 3 years following the closure of the relevant support case.
- Technical and usage data: Aggregated or anonymised usage data may be retained indefinitely for platform improvement purposes. Data that can be linked to an individual is retained for no longer than 2 years from the date of collection unless a longer period is required for fraud investigation or legal proceedings.
Following the expiry of the applicable retention period, personal data is either securely deleted or irreversibly anonymised so that it can no longer be associated with any individual.
8 Data Security
88fv implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
- Encryption of sensitive data fields at rest within our database infrastructure.
- Role-based access controls ensuring that 88fv staff can access personal data only to the extent required for their specific job function.
- Regular security audits and vulnerability assessments of the platform's technical infrastructure.
- Multi-factor authentication requirements for internal staff systems that hold personal data.
- Incident response procedures enabling us to detect, investigate, and respond to data security incidents in a timely manner.
While 88fv takes these security obligations seriously, no digital platform can guarantee absolute security against all possible threats. You are also responsible for maintaining the security of your 88fv account credentials. If you suspect that your account has been compromised, please contact us immediately at [email protected].
9 Your Rights
As a data subject, you have a number of rights in relation to the personal data that 88fv holds about you. These rights are described below. To exercise any of these rights, please contact us at [email protected] with a clear description of your request.
Rights Available to You
These rights apply to all personal data that 88fv holds about you. Submit requests to [email protected] and we will respond within a reasonable timeframe.
Right of Access
You have the right to request a copy of the personal data 88fv holds about you and to be informed about how it is being used.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Right to Restrict Processing
In certain circumstances you may request that we limit how we use your data — for example, while a dispute about its accuracy is being resolved.
Right to Data Portability
Where processing is based on your consent or a contract with you, you have the right to receive a structured, machine-readable copy of your data to transfer to another provider.
Right to Object
You have the right to object to processing carried out on the basis of 88fv's legitimate interests, including direct marketing and certain types of analytics.
10 Minors
The 88fv platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you believe that a person under 21 has registered on the platform or provided personal data to us, please notify us immediately at [email protected] and we will take prompt action to investigate, suspend the relevant account, and securely delete any associated personal data.
88fv implements age verification controls at registration to prevent under-age access. These controls may include document-based KYC verification and cross-referencing of submitted date-of-birth information. Providing a false date of birth to circumvent these controls is a breach of the 88fv Terms & Conditions.
11 Third-Party Links
The 88fv platform may contain references to third-party game studios or payment providers in the form of logos or descriptive text. These references do not constitute hyperlinks to external websites. 88fv does not embed third-party advertising networks, affiliate tracking links, or social media widgets that collect personal data from the 88fv platform without your knowledge.
In the event that any third-party link or integration is added to the platform in future, this Privacy Policy will be updated to reflect it. 88fv is not responsible for the privacy practices of any third-party website that you may independently choose to visit. We recommend that you review the privacy policy of any third-party service you use, including your mobile wallet provider (bKash, Nagad, Rocket, Upay) and your bank.
12 Changes to This Privacy Policy
88fv reserves the right to update or amend this Privacy Policy at any time. Changes will be published on this page with an updated effective date at the top of the document. Where a material change is made to how we collect or use your personal data, we will endeavour to notify you in advance via the email address associated with your account or through a prominent notice displayed upon your next login.
Your continued use of the 88fv platform following the effective date of an updated Privacy Policy constitutes your acknowledgement of the changes. We therefore encourage you to review this page periodically. The version of the Privacy Policy in effect at the time of any data collection or processing activity governs that activity.
13 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 88fv holds about you, please contact our support team using the details below:
- Email: [email protected] (plain text — not a clickable link)
- Support hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
- Response time: We aim to respond to all privacy-related enquiries within 5 business days of receipt.
For data erasure requests, data portability requests, or objections to processing, please include the subject line "Data Privacy Request" in your email to help our team prioritise your message. We may need to verify your identity before actioning certain requests to protect against unauthorised data access.
For responsible gaming support requests, please mark your subject line "Responsible Gaming Request". Our dedicated responsible gaming team will handle your message with priority. More information is available on the Responsible Gaming page.
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